“Markets should continue to benefit from our active corporate client base with the franchise further advancing on the back of investments and the businesses focused on capital productivity.”

In context

“ical shocks, which define 2022 and supported our clients and our communities with excellent and compassion throughout. Before I hand over to Mark, let’s turn to the next few years and in particular, the path to achieving our medium-term return targets that we laid out on Page 5. At Investor Day, we talked about the path coming in three phases, with Phase 1 characterized by both disciplined execution and investment. 2023 is a continuation of Phase 1, laying the foundation for driving long-term shareholder value. We are focused on changing our business mix to drive revenues and returns with the expectation that our businesses will close out ‘23 competitively stronger. Services entered ‘23 with strategic momentum and a pipeline of major new innovation and market-leading product capabilities. Markets should continue to benefit from our active corporate client base with the franchise further advancing on the back of investments and the businesses focused on capital productivity. Banking and Wealth are well positioned for when the cycle turns. Thanks o the investments we have made in top talent and technology as well as the synergies realized across the franchise. As you saw, we felt this was the right time to make a change in well and we started a search to identify the next leader of this business. I asked Jim O’Donnell to take on a new role focused on senior clients across the firm. This will leverage his deep expertise and relationships and when combined with the new GoG’s additional role as North America Head, it’s designed to help us capture more of what is a significant business opportunity in our home market. U.S. Personal Banking will continue to benefit from the recovery and borrowing, taking full advantage of our market leading digital platforms and new”