“Looking forward, we expect our new Spectrum 1 offer to drive accelerating mobile line growth.”

In context

“arter results to contain some bill credits, some incremental CapEx related to plant replacement and some incremental operating expense related to store cleanup and call center labor, we expect the overall impact of Hurricane Ian on our financials and customer numbers will be very small. Let's turn to customer results on slide five. Including residential and SMB, we added 75,000 Internet customers in the third quarter. Video customers declined by $204,000 in the third quarter, following a programming pass-through increase in the second quarter. Wireline voice declined by 271,000, and we added a record 396,000 mobile lines despite the lower number of selling opportunities from our reduced activity levels, we continue to drive mobile growth with our high-quality, attractively priced service. Looking forward, we expect our new Spectrum 1 offer to drive accelerating mobile line growth. Moving to financial results, starting on slide six. Over the last year, residential customers grew by $123,000 or 0.4% year-over-year. Residential revenue per customer relationship was flat year-over-year with promotional rate step-ups and rate adjustments, offset by a higher mix of non-video customers, higher expanded basic video losses in the last several quarters and accelerated growth of lower-priced video packages within our base. Our year-over-year residential revenue per customer relationship growth was lower this quarter than last, given the timing of rate adjustments in this year versus last and the mix factors I just mentioned. Also, keep in mind that our residential ARPU does not reflect any mobile revenue. As slide six shows, residential revenue grew by 0.7% year-over-year. Tu”