CLAIM #14010 · Charter Communications Inc (CHTR) · 2022Q4 earnings call · Jan 27, 2023 · due Dec 31, 2023
“And then for it to sort of the year-over-year growth to decrease across the year until you're more in line with the sort of growth trajectory that we've seen before, which is really largely flat.”
Jessica Fischer · CFO
In context
“n-gig overlap and in our MDU footprint where you have higher churn to customers, higher tendency to move around, higher tendency to non-pay. And so it was a -- maybe it's just a blip, but there's two linings to that. One is that, for the first time, we saw a small amount of churn related to that. And the flip side is those customers tend to be very mobile, if you will. And I think given the experience of that product even more so are used for the return of them coming back to a proper broadband product with or without convergence. So anyway, that's just food for thought around that. I hope that answers the question. Jessica Fischer : So on your other two questions, in cost to serve, quarter-over-quarter growth in Q4 was 5.8%. I would expect Q1 to look more like -- to look a bit like that. And then for it to sort of the year-over-year growth to decrease across the year until you're more in line with the sort of growth trajectory that we've seen before, which is really largely flat. For programming per sub cost, the reason that they remain flat year-over-year that, that's our expectation, really has to do with customer mix and whether customers are taking sort of packages that have larger channel sets or more premiums or whether they continue to be priced out of those packages and come into some skinnier packages where the programming cost per sub is less. So it's a mix issue, certainly not an issue that programmers are no longer raising rates. Philip Cusick : We used to talk about them. Christopher Winfrey : Go ahead. Philip Cusick : Sorry. No, I was just going to ask, do you have some room on -- we used to talk about the sort of small video package mix and how that might peak out at some point? Is that an issue anymore? Or can you kind of put people wherever you wa”
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SEC filings for CHTR ↗ · Claim quote is verbatim from the 2022Q4 earnings call.