MAAT INDEX

CLAIM #14191 · Charter Communications Inc (CHTR) · 2024Q1 earnings call · Apr 26, 2024 · due Dec 31, 2024

Generally, I would expect that the gap in those 2 growth rates should narrow over the course of the year because the base of free lines becomes more stable given promotional roll-off.

Jessica Fischer · CFO

PENDING
graded after results covering Dec 31, 2024 are reported

In context

ng back to maybe the normal course rate levels? And then just secondly, in the press release for quite some time now, you noted customers, and I hope I'm framing this right, that are broadband subscribers where there may have been some suspension of collections for other Charter services. And I'm curious what happens to those customers if ACP is discontinued? And do those disclosures provide any insight on how to quantify potential customer risk or churn risk if this program is discontinued? Jessica Fischer: Yes. So starting on the first one on the Internet ARPU. The Spectrum One allocation was 70 basis points of drag year-over-year on our net ARPU growth in the quarter. So the GAAP Internet ARPU increased by 1.7%. It would have been 2.4% excluding the mobile allocation for free lines. Generally, I would expect that the gap in those 2 growth rates should narrow over the course of the year because the base of free lines becomes more stable given promotional roll-off. However, I talked about that we are offering all of our ACP customers a free mobile line for a year. And depending on the level of success of that program, if we did see a reacceleration in the number of free lines, the gap between those 2 things could widen again. Talking about what you see inside of the footnote and the aging. So we have had a process over time where we save customers into ACP. So if there was a customer who took multiple lines of business, say they were an Internet and video customer, and they were paying us. And then went into a non-pay status but they were eligible for ACP. Christopher Winfrey: Or in it, in most cases. Jessica Fischer: Or already in ACP. What we would do would be to downgrade the customer to an Internet-only product that was fully covered by th

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SEC filings for CHTR · Claim quote is verbatim from the 2024Q1 earnings call.