“Our new pricing and packaging will drive more sales with higher selling of our best products, grow customer ARPU at Connect despite lower product pricing, and reduce billing, service and retention calls, while reducing churn.”

In context

“ble the same or next day. We now back those commitments with proactive service credits if we miss the mark. We also don't have residential or SMB contracts. And if a customer is not completely satisfied with any services within the first 30 days, we give them their money back. We're making these commitments because we can, because we already made the investments in a 100% US based sales and service with our own employees in frontline tenure through pay, progression, market leading benefits, and tools and systems to make the job better for the employee and our customers. Our Life Unlimited brand relaunch also includes new pricing and packaging that better utilizes our unique product assets, which work better together to provide lower promotional pricing and lower persistent bundle pricing. Our new pricing and packaging will drive more sales with higher selling of our best products, grow customer ARPU at Connect despite lower product pricing, and reduce billing, service and retention calls, while reducing churn. For example, we now offer our gig internet product at $40 per month when bundled with two unlimited mobile lines and or video. Customers that take the new double play will receive a two year price lock, and customers that take our new triple play will receive a three year price lock. And in that package, customers also get our top mobile tier, Xumo and Cloud DVR at no additional charge. For customers who want our popular Spectrum One offering, that remains available. Now with a higher starting speed of 500 megabits per second with one free unlimited mobile line included for a year. Existing customers can also opt into our new bundles at persistent bundled pricing. And we have also increased internet speeds for existing flagship and ultra-customers. It's still very early, but so far, our n”