CLAIM #14404 · Charter Communications Inc (CHTR) · 2025Q4 earnings call · Jan 30, 2026 · due Dec 31, 2026
“I'm not projecting broadband relationship growth this year. We expect to see an improved trajectory from the investments we've made over the past three years.”
Chris Winfrey · CEO
How to check this claim
Look at: Year-over-year change in broadband (Internet) residential/SMB customer relationships, full-year trend/trajectory
It came true if: Full-year broadband net customer losses in 2026 are smaller (less negative) than the full-year 2025 net losses, indicating improved trajectory, even though absolute growth is not expected
Where: Company-disclosed broadband/Internet subscriber metrics (quarterly earnings releases and 10-K)
In context
“y serviced by U. S. Employees 24/7. We want to be America's connectivity company. With hyper-local service delivered by your neighbors where our local employees and with community investment, including unbiased hyper-local spectrum news. All of this will expand to Cox following closing, assuming regulatory approvals. Our plan there is to introduce spectrum pricing and packaging, rapidly grow mobile, similarly return to Internet growth, and giving Cox's low video penetration and our capabilities we expect to grow video in the Cox footprint for a period of time as well. I also believe the combination of our very complementary b to b will create gross synergies we didn't anticipate when we did the deal. Winning connectivity in a cyclical and newly competitive environment is a game of inches. I'm not projecting broadband relationship growth this year. We expect to see an improved trajectory from the investments we've made over the past three years. The recipe for winning here is Sybil. Best connectivity, best overall value, with the best service. And we aren't perfect. We own our mistakes with customers. But we are improving the way we communicate our value, utility and quality service across our But I do believe we're the best-positioned company in the connectivity industry, and we will get better. From a financial perspective, we expect our operating plan to deliver EBITDA growth this year. And the investments we've made to lower service transactions and our efficiency programs including early benefits from customer and employee-focused AI tools, will continue to provide a tailwind for many years to come. 2025 was our peak year of capital expenditure. And capital expenditures after this year will decline significantly. Free cash f”
Verify independently
SEC filings for CHTR ↗ · Claim quote is verbatim from the 2025Q4 earnings call.