CLAIM #14433 · Charter Communications Inc (CHTR) · 2025Q4 earnings call · Jan 30, 2026 · due Dec 31, 2026
“I expect that to be meaningfully slower this year than what we saw last year, largely related to of investment that we already made sort of bringing the expense rate up”
Jessica Fischer · CFO
How to check this claim
Look at: Year-over-year growth rate of marketing and residential sales expense
It came true if: FY2026 YoY growth rate in marketing/resi sales expense is lower than the YoY growth rate reported for FY2025
Where: Company income statement / expense disclosures (10-K or quarterly earnings materials)
In context
“forms And so that gives us the ability to have increasing efficiency through the business and still be able to innovate and develop new products along the way and to be able to manage both your foot on the gas and foot on the brake at the same time. Jessica M. Fischer: Yeah. I think that's right. And if you think about how that translates into you know, something like cost to service customers, like, ultimately, I expect that to service customers to be slightly down over the year. In the year versus last year. But a big chunk of that is related to improvements in operating efficiency, and in the way that we utilize technology to make our services more efficient. I guess top of that, you know, in marketing and resi sales, last year, we had seen some substantial growth in the year over year I expect that to be meaningfully slower this year than what we saw last year, largely related to of investment that we already made sort of bringing the expense rate up and then changes that we've made that I think Chris talked quite a bit about inside of last quarter. To really try to find the right way to drive our message into the marketplace. And to do so efficiently. And so I think with those you know, we believe in our ability to generate EBITDA growth while still doing the right things for the business. To drive medium and long-term growth, which ultimately has always been sort of the strategic goal of the management team. Michael Ng: Great. Thank you, Chris. Thank you, Jessica. Appreciate the thoughts. Jessica M. Fischer: Thanks, Michael. Operator, we'll take our next question, please. Operator: Your next question will come from Michael Rollins with Citi. Michael Rollins: Thanks, and good morning. There's been a bit of discussion lately around pr”
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SEC filings for CHTR ↗ · Claim quote is verbatim from the 2025Q4 earnings call.