CLAIM #16931 · Costco Wholesale Corp (COST) · 2026Q2 earnings call · Mar 5, 2026 · due Nov 30, 2026
“As we called out before, we may slow a few more quarters where it's kind of reaching that maturation point, but we are very focused on those retention programs and have been pleased with the way that's adjusted the trajectory, and we'll be targeting for that to continue.”
Gary Millerchip · CFO
How to check this claim
Look at: Membership renewal rate (overall or US/Canada, as reported by the company)
It came true if: Renewal rate flat or declining by no more than 0.1 percentage point sequentially quarter-over-quarter, for the next few reported quarters
Where: Company quarterly earnings release / call commentary on membership renewal rate
In context
“umber of digital members that we're feeding into the overall renewal rate calculation. So we are seeing and showing some impact of the benefit of those programs. The auto renewal is something we've been focused on for some time. We believe as more members have grown over time, there's a real benefit in helping the member from a convenience point of view, having auto renew. And of course, it helps us with membership renewal rates as well. So that's something we've been -- we've had as a program for a while now, and there are certain times where we'll raise the awareness of it in the warehouse for our employees to have a talking point with a promotion of some sort as well. So overall, I think we feel that we're seeing what we expected with the change in the renewal rate. It has slowed down. As we called out before, we may slow a few more quarters where it's kind of reaching that maturation point, but we are very focused on those retention programs and have been pleased with the way that's adjusted the trajectory, and we'll be targeting for that to continue. Operator: And our next question comes from the line of Greg Melich with Evercore ISI. Gregory Melich: I wanted to follow up on inflation. You mentioned how, I believe, it was a little bit less this quarter than the prior quarter. And I'm just curious how much less. If we look at that ticket up 3.4% in the U.S., could we say that inflation was maybe 100 bps of it down from 150 or maybe just sort of frame it? Gary Millerchip: Sure. Yes. Thanks, Greg. On inflation, in general, you heard it exactly right that we did see -- we've been talking about low to mid-single-digit inflation. It was slower in the second quarter, trending towards sort of low single digits, I guess. Now I'll caveat that with that was Q2. Obviously, the world has changed a little bit since we gave that update, and so we'll”
Verify independently
SEC filings for COST ↗ · Claim quote is verbatim from the 2026Q2 earnings call.