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CLAIM #17300 · Salesforce.com Inc (CRM) · 2025Q3 earnings call · Dec 3, 2024 · due Jan 31, 2025

we expect attrition to remain consistent at slightly above 8% for the full year.

Amy Weaver · CFO

PENDING
graded after results covering Jan 31, 2025 are reported

How to check this claim

Look at: Full-year customer attrition rate, fiscal year 2025

It came true if: Attrition rate between 8.0% and 9.0% (slightly above 8%)

Where: Management commentary on fiscal Q4/full-year FY25 earnings call

In context

the full fiscal year '25. On revenue, we are raising the low end of our guidance range to $37.8 billion and maintaining the high end at $38 billion, growth of approximately 8% to 9% year-over-year, reflecting the strong execution and revenue outperformance over the last two quarters. For subscription and support revenue, we still expect approximately 10% growth year-over-year in constant currency. A few reminders on our revenue guide. On FX, our revenue guidance continues to incorporate a $100 million FX headwind year-over-year or a 30 basis-point impact. We continue to expect our professional services business to be a headwind to revenue growth. And as we shared last quarter, our guidance incorporates deceleration in our license revenue growth in the back half of this year. On attrition, we expect attrition to remain consistent at slightly above 8% for the full year. Now turning to profitability and cash flow. On margins, we are pleased to raise our fiscal year '25 non-GAAP operating margin guidance to 32.9%, representing a 240 basis point improvement year-over-year. This incorporates intentional investments in growth opportunities, most notably in Agentforce and Data Cloud. As we said last quarter, stock-based compensation is still expected to be approximately 8.4% as a percent of revenue. For fiscal year '25, GAAP operating margin guidance continues to be slightly below 20%, representing 540 basis points of improvement year-over-year. We expect fiscal year '25 GAAP diluted EPS of $6.15 to $6.20. Non-GAAP diluted EPS is expected to be $9.98 to $10.03. We are raising our fiscal year '25 operating cash flow growth to approximately 24% to 26%, inclusive

Verify independently

SEC filings for CRM · Claim quote is verbatim from the 2025Q3 earnings call.