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CLAIM #18253 · CVS Health Corp (CVS) · 2023Q3 earnings call · Nov 1, 2023 · due Dec 31, 2025

Our 2024 Star ratings will improve our position in the '25 plan year and will enhance our position well into the future.

Karen Lynch · CEO

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versus commitment · official band 5 percent
Committed
Our 2024 Star ratings will improve our position in the '25 plan year and will enhance our position well into the future.
Reported
We also continue to maintain a leading Stars position.

In context

rs and plans rated 4 stars or better. We accomplished this in a very short period of time by utilizing the full breadth of CVS Health touch point with our members. We improved CAP stores by an average of two-thirds of a point by driving powerful consumer insights to design experiences that address the unique needs of our members. We also made improvements beyond CAP. For example, to address HEDIS and patient safety measures, our Medicare Advantage team worked closely with CVS Pharmacy and Caremark to help members improve medication adherence, remove costs and transportation barriers and ensure members completed critical tests, screenings and preventive services. As a result of these efforts, among many others, Aetna was the top performer in both the Part D patient safety and HEDIS domain. Our 2024 Star ratings will improve our position in the '25 plan year and will enhance our position well into the future. Medicare Advantage is a key strategic growth area for our business. While it's still early in the 2024 annual enrollment period, we are confident that our competitive offering and attractive benefit design will meet consumer expectations. Aetna continues to be a leader in zero-dollar premium product and approximately 84% of Medicare eligibles will have access to Aetna plans in this category in 2024. We are also expanding the breadth of our D-SNP footprint and now cover more than two-thirds of Medicare eligibles, up 6% from last year. Our D-SNP strategy focuses on offering the coordinated medical management these members need to live healthier life, including introducing them to care delivery options such as Oak Street Health, where appropriate. Our ability to offer access to convenient si

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SEC filings for CVS · Claim quote is verbatim from the 2023Q3 earnings call.