CLAIM #18497 · CVS Health Corp (CVS) · 2024Q4 earnings call · Feb 12, 2025 · due Dec 31, 2026
“We expect healthcare delivery performance to improve starting in 2026 as the current medical cost trends experienced across the industry are more appropriately reflected in rates and plan bids and our continued investments in this business mature.”
Tom Cowhey · CFO
How to check this claim
Look at: Healthcare delivery business (Oak Street/healthcare delivery segment) operating performance, e.g. adjusted operating income or loss for the segment as reported within Health Services
It came true if: 2026 healthcare delivery segment adjusted operating income/loss improves versus 2025 reported figure (i.e., higher profit or narrower loss year-over-year)
Where: CVS Health quarterly earnings releases and 10-K segment disclosures (Health Services segment commentary), FY2026 results
In context
“r value to our clients. Adjusted operating income for this segment is expected to grow approximately 4% to $7.54 billion. While our 2025 guidance reflects continued core pharmacy services growth, the overall health services segment growth rate is diluted by headwinds in our healthcare delivery business. As you know, results in our healthcare delivery business are highly correlated to Medicare Advantage medical cost trends and regulations, and at this stage, we have taken a prudent outlook on how these will develop throughout 2025. This initial guidance is consistent with the preview we presented last quarter, where we noted that our initial outlook for this segment would be below our long term growth framework, but we prudently reflect opportunities for upside over the course of the year. We expect healthcare delivery performance to improve starting in 2026 as the current medical cost trends experienced across the industry are more appropriately reflected in rates and plan bids and our continued investments in this business mature. Now for our pharmacy and consumer wellness segment, we project script growth of approximately 3.5% and revenue of approximately $134 billion. We expect adjusted operating income to decline approximately 5%, in line with our long term guidance framework, to $5.48 billion. As we have discussed previously, 2025 is a transition year for CVS CostVantage and we believe the implementation of this model positions us to bend the trajectory of the PCW business over time. We expect interest expense to increase approximately $300 million as we annualize the expense associated with our debt offerings in May and December of 2024. We project our tax rate to be approximately 25.5%. We also expect our share count to increase modestly to approximately 1.271 billion shares, and we are not contemplating any”
Verify independently
SEC filings for CVS ↗ · Claim quote is verbatim from the 2024Q4 earnings call.