CLAIM #31000 · IBM (IBM) · 2023Q1 earnings call · Apr 19, 2023 · due Dec 31, 2023
“This is up $100 million year-to-year and puts us on track to our full year expectation.”
James J. Kavanaugh · CFO
In context
“application environment. By standardizing global processes and applying AIOps, we are reducing our application portfolio by more than 35%. We've automated over 24 million transactions with RPA, avoiding hundreds of thousands of manual tasks and eliminating the risk of human error, and we're deploying AI at scale to reengineer our business processes. We're doing that in areas like HR and talent, finance and end-to-end processes like quote to cash and Source to Pay. For example, in HR, we now handle 94% of our company-wide HR inquiries with our AskHR digital system, speeding up the completion of many HR tasks by up to 75%. These productivity initiatives free up spending for reinvestment and contribute to margin expansion. Turning to free cash flow. We generated $1.3 billion in the quarter. This is up $100 million year-to-year and puts us on track to our full year expectation. Growth is driven by our profit performance and working capital efficiencies as well as lower payments for structural action. This was mitigated by an increase in capital expenditures and higher performance-based compensation payments, given last year's strong results. In terms of cash uses, we returned $1.5 billion to shareholders in the form of dividends. From a balance sheet perspective, we have a very strong liquidity position with cash over $17 billion, which is up nearly $9 billion from December. We have been opportunistic in accessing the debt market and issued debt early in the year to prudently get ahead of 2023 and 2024 maturities. Our debt balance at the end of the first quarter was over $58 billion, up nearly $8 billion from year-end. Turning to the segments. Software revenue g”
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SEC filings for IBM ↗ · Claim quote is verbatim from the 2023Q1 earnings call.