“As a result of the weaker IRS returns, we now expect total customer growth of 1%, including TurboTax Online paying customer growth of 8% this year.”

In context

“expect total returns to decline 3% this year, below our original expectations. Every point of IRS returns growth equals about 1 point of TurboTax revenue growth. The second is the percentage of those returns filed using do-it-yourself software. We expect the DIY category share of total IRS returns to be flat by the end of the year, also below our expectations. The third driver is our share. We expect our share of total IRS returns to expand approximately 1 point this year, and our share of the DIY category to be up 2 points excluding users of the TurboTax Free File offering in prior year periods. The fourth is average revenue per return, which we expect to increase this year, driven by a mix shift to TurboTax Live and our premier offering used by investors as well as fewer free customers. As a result of the weaker IRS returns, we now expect total customer growth of 1%, including TurboTax Online paying customer growth of 8% this year. We expect the base of customers paying us nothing in our commercial-free offering to decline 11% this year to just over 13 million from over 14 million last year. This was driven by onetime stimulus filers that did not return this season, approximately 30% of whom we’re paying customers. We now expect Consumer Group revenue growth of approximately 10% in fiscal 2022 versus our prior guidance of 10% to 11%, reflecting the decline of total IRS returns I mentioned earlier. We continue to expect Consumer Group revenue growth of 8% to 12% long term. Turning to the ProConnect Group, revenue grew 10% in Q3, reflecting a shift in the timing of the IRS tax filing window year-over-year. For the full year, we now expect ProConnect Group revenue growth of 4% to 5%. In the Small Business and Self-Empl”