CLAIM #32553 · Intuit Inc (INTU) · 2023Q3 earnings call · May 23, 2023 · due Jul 31, 2023
“We expect TurboTax Live customers to grow 13% this year, with TurboTax Live revenue up 19%, and total average revenue per return to grow 12%.”
Sasan Goodarzi · CEO
In context
“asis points this fiscal year, primarily reflecting pandemic-era stimulus filers who did not file taxes this season. Each tax season has been unique since the pandemic began four years ago, although average annual trends over this period are far more in-line with longer-term trends. Over this four-year period, we expect total IRS returns to be up approximately 1%, the DIY category share of total returns to be up 0.75 point, and our share of total returns to be up approximately 20 basis points, and average revenue per return to be up 9 points. These trends exclude users of the TurboTax Free file offering in prior-year periods. Our strategy to transform the assisted category with TurboTax Live is working, given the growth we have experienced in an environment where IRS returns are declining. We expect TurboTax Live customers to grow 13% this year, with TurboTax Live revenue up 19%, and total average revenue per return to grow 12%. While TurboTax Live has driven strong growth over the last six tax seasons, we still have an immense opportunity to penetrate and transform the assisted tax segment at an accelerated rate. This remains our top priority as we prepare for next year. Turning to small business, while we are not immune to the macro environment, our platform is resilient. Total online payment volume growth moderated 5 points from Q2, growing 20%. Despite this, the shift to digitization and the power of our small business platform resonate with customers as they look to grow their business and improve cash flow. We continue to see strength in the areas that have the greatest impact, including growth of our online mid-market customers, contributing to strong subscription revenue and higher ARPC. In Q3, growth in”
Verify independently
SEC filings for INTU ↗ · Claim quote is verbatim from the 2023Q3 earnings call.