CLAIM #32663 · Intuit Inc (INTU) · 2024Q3 earnings call · May 23, 2024 · due Jul 31, 2024
“Due to yielding share with pay-nothing and lower ARPR customers, we expect our share of total consumer returns to decline approximately 80 basis points this year, and total TurboTax units to decline 1%.”
Sandeep Aujla · CFO
In context
“g approximately 30% of overall Consumer Group revenue, driving total average revenue per return up approximately 10%. I’m pleased with the sustained growth we’re seeing in our TurboTax Live business. Overall retention is expected to be up 3 points year-over-year in fiscal 2024, close to pre-COVID levels, demonstrating the strength of our offerings and highlighting the benefits we are delivering to our customers. As Sasan shared earlier, we expect TurboTax to gain share with higher ARPR filers, as we strategically prioritized focusing on the assisted tax and higher ARPR customers over the pay-nothing and lower ARPR segment. As a result, we expect TurboTax Live customers to grow 12% and total online paying units to grow approximately 2% in fiscal 2024, versus total IRS returns growth of 1%. Due to yielding share with pay-nothing and lower ARPR customers, we expect our share of total consumer returns to decline approximately 80 basis points this year, and total TurboTax units to decline 1%. We are raising our full year Consumer Group revenue growth guidance to $4.440 billion to $4.455 billion, which is at the top end of our previously provided guidance. I’m proud of the progress we made this season, and the learnings we had reinforce our confidence in the future. We continue to expect Consumer Group revenue growth of 8% to 12% long-term given the size and trajectory of TurboTax Live. Turning to the ProTax Group, revenue grew 3% in the third quarter. For the full year, we now expect ProTax Group revenue growth of 6% to 7%. Turning to the Small Business and Self-Employed Group. The revenue grew 18% during the quarter, driven by online ecosystem revenue which grew 19%. Our results continue to demonstrate the power of our small business platform and the mission-critical nature o”
Verify independently
SEC filings for INTU ↗ · Claim quote is verbatim from the 2024Q3 earnings call.