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CLAIM #38195 · Lowe's Companies Inc (LOW) · 2024Q3 earnings call · Nov 19, 2024 · due Dec 31, 2025

We're going to continue to invest in Pro and online, and we're incredibly pleased with what we've seen thus far.

Marvin Ellison · CEO

PENDING
graded after results covering Dec 31, 2025 are reported

In context

ear was specifically designed around putting more control of the DIY business under our stewardship versus being victims to the macro or really victims to weather patterns. And so, we're excited next month to give some level of detail around the loyalty program and how we believe that, that's going to give us the ability to be more on offense, so to speak, when you think about the DIY customer. Now the reality is that the macro environment puts a lot of pressure on our DIY business because we kind of skew more to that big-ticket DIY discretionary. Think of appliances, think of flooring, kitchen and bath, et cetera. And so, we are requiring some positive response in the macro environment before we can change these trends the way that we would like. But our business thesis is really simple. We're going to continue to invest in Pro and online, and we're incredibly pleased with what we've seen thus far. Anytime you can deliver high single-digit positive comps in any category in this environment, you have to feel good about it. And as we've mentioned, we grew our online sales by 6%. So, our business thesis is if we can continue to grow Pro at 2x to market, we can continue to grow online, and we can get this DIY business just growing at market based on some macro support, we're going to have a really good financial outcome. And so, we're going to provide a lot of detail at the upcoming Analyst and Investor Conference, specifically around our thoughts on the DIY and more importantly, the initiatives that we're going to be either executing at a higher level or implementing that we believe is going to give us a lot more ability to drive this customer segment in the future. Steven Forbes: Appr

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SEC filings for LOW · Claim quote is verbatim from the 2024Q3 earnings call.