CLAIM #39025 · McDonald’s Corporation (MCD) · 2023Q1 earnings call · Apr 25, 2023 · due Dec 31, 2023
“It certainly is going to improve. Our expectation is it's going to improve through the balance of this year, but it's still going to remain elevated versus what we've historically been accustomed to.”
Chris Kempczinski · CEO
In context
“suggested by all of our modeling that we are starting to encounter some more resistance there. And so just as a reminder that we need to stay very disciplined on pricing. The customer is certainly feeling, I think, some of the stress and pressures on that. We remain a great outlet for value and affordability. But we have to do it in a very strategic and a very targeted way, and we've got the tools to do that. As you said, we've got thousands of franchisees, roughly 5,000 franchisees globally. So it's incredibly difficult, I think to get it down to a sound bite of what we're hearing from any one franchisee or from any one particular country. But broadly, there certainly is a lot of concern around the inflationary pressure and an inquiry about when we expect that to flip and be more benign. It certainly is going to improve. Our expectation is it's going to improve through the balance of this year, but it's still going to remain elevated versus what we've historically been accustomed to. We've historically been accustomed to very low single-digit inflation. And I think our outlook for the full-year is it's probably going to be more like mid- to high single-digit inflation in the full-year but nonetheless, improving. So inflation, I think is an area of concern with franchisees that we're having a lot of conversations on. We're also having conversations around digital and just how do they think about what the restaurant experience is in a more digital environment. We have been having a lot of conversations around labor around the world. Fortunately, we're seeing the labor situations improving. In fact, in the U.S., they've made a lot of progress on staffing in the restaurants, which is partly what's driving some of the operations improvement, but labor was something that th”
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SEC filings for MCD ↗ · Claim quote is verbatim from the 2023Q1 earnings call.