MAAT INDEX

CLAIM #39126 · McDonald’s Corporation (MCD) · 2024Q3 earnings call · Oct 29, 2024 · due Dec 31, 2027

with our aim to reach 250 million active users by the end of 2027, well within our reach.

Chris Kempczinski · CEO

PENDING
graded after results covering Dec 31, 2027 are reported

How to check this claim

Look at: Loyalty program active users (90-day active members), company-disclosed

It came true if: Active loyalty users >= 250 million

Where: Company-disclosed loyalty program metrics (earnings call / investor presentation)

In context

al appeal with sizable opportunity across markets. And thanks to the success of the pilot, we're accelerating plans and will work with franchisees and partners to deploy the Big Arch faster into more international markets in 2025. Finally, as we consider our 4Ds, after a successful pilot of Ready on Arrival, or ROA, in the US, we are working with the rest of our top six markets to deploy this technology by the end of 2025. We know from the US that ROA helps not only with smoother restaurant execution as crew can better sequence in the kitchen, but also drives higher customer satisfaction scores by reducing wait times. And by building one of the largest loyalty programs in the world in just a few years, system-wide sales to loyalty members in the quarter totaled nearly $8 billion globally, with our aim to reach 250 million active users by the end of 2027, well within our reach. We continue to demonstrate how markets are getting smarter and closer to the customer by employing a multichannel strategy. We know as we drive loyalty adoption, we increase the frequency of visit and the spend from these customers over time. Despite the external challenges we are facing, the bright spots we see in execution and performance are clear indications that Accelerating the Arches is the right strategy to grow our business over the long term. We know we have more work to do to sustain guest count-led growth and continued market share gains, but I am very confident in our growth strategy and our ability to deliver outstanding execution for our customers. Now, I'll turn it over to Ian. Ian Borden: Thanks, Chris, and good morning, everyone. We acknowledge that our performance so fa

Verify independently

SEC filings for MCD · Claim quote is verbatim from the 2024Q3 earnings call.