MAAT INDEX

CLAIM #41015 · MetLife Inc (MET) · 2023Q1 earnings call · May 4, 2023 · due Dec 31, 2023

As we think about the rest of the year, we continue to -- from a pricing perspective, we continue to bake in a load for softness in the environment.

Ramy Tadros · Head of Group Benefits

PENDING
graded after results covering Dec 31, 2023 are reported

In context

he pressure on the STD line. So a favorable environment in Q1. Internally, when you look at disability, this is a product where our customers have complex needs. And here again, I would point to scale and investment you need to make here to really differentiate yourself in the marketplace and particularly differentiate yourself in terms of outcomes. So in our case, that's come from investments in our human capital. We've built a world-class team of clinicians who diligently work on returning people to health. We deploy data and analytics on our pricing, underwriting and our claims process. We have a world-class capabilities in terms of leave and absence, which again when packaged with LTD drive greater customer value and persistency in our books, so certainly a favorable disability ratio. As we think about the rest of the year, we continue to -- from a pricing perspective, we continue to bake in a load for softness in the environment. I mean it's so, that from a pricing and renewal perspective we continue to look at that and continue to bake in a pricing loan to make sure that our margins are resilient should we see softness from the claims side. Suneet Kamath: Okay. Got it. And then maybe just pivoting to Steve on the CML portfolio. I know that Class B is a pretty small percentage of the office book, but as we think about those scheduled maturities for '23 and '24, any sense of, is it -- like what's the piece of it related to Class B? Have you resolved any of the Class B loans? Just some color on that would be helpful. Steven Goulart: Hey, Suneet. We didn't -- we haven't broken out the maturities. Again I think, if you look at the overall resolution and the path we're down, it's very strong for the overall portfolio,

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SEC filings for MET · Claim quote is verbatim from the 2023Q1 earnings call.