“If you think about the macro environment, we're seeing some of those tailwinds right now, but we continue to be disciplined in our pricing because there's a fair bit of uncertainty in the environment going forward. And we're certainly continuing to bake that into our pricing as we look into '24.”

In context

“u're thinking about this over kind of the short to medium term, and I would say that like four factors, driving disability margins, you've got very disciplined underwriting, you've got strong claim management, you've got customer service that drives persistency and the ability to get appropriate rates at renewal. And this one is particularly important if you're in the business of providing bundled solutions, including absence and leave capabilities, which we are a market leader in. And then, of course, you got the macro factors in terms of the employment levels as well as the competitive environment. I would say for us, the first three drivers of this underwriting claims and capabilities are a core competitive advantage and will continue to be so as we continue to invest in this business. If you think about the macro environment, we're seeing some of those tailwinds right now, but we continue to be disciplined in our pricing because there's a fair bit of uncertainty in the environment going forward. And we're certainly continuing to bake that into our pricing as we look into '24. Suneet Kamath: So pretty rational environment in terms of pricing, not just you guys, but just in terms of what you're seeing from a competitive perspective? Ramy Tadros: Yes, I would say it's competitive. It's rational. And there's also multiple levers to differentiate beyond price. And we're certainly pulling on every single one of those levers given our scale and capabilities in this business. Steven Goulart: Hey, Suneet, this is Steve too. And I just wanted to follow up. We did, sorry, I didn't have that answer at the tip of my fingers. But basically, it's just over five billion of total resolutions. And of that, nearly half were office. Suneet Kamath: Got it. Okay. Thanks. Operator: And our next question is from Michael Ward with Citi. Please go ahead. Michael Ward: Thanks, guys. Goo”