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CLAIM #420 · Shake Shack Inc (SHAK) · 2023Q2 earnings call · Aug 3, 2023 · due Dec 31, 2023

We are bringing down build costs and prototyping future Shacks with 2023 drive-through build costs already trending down about 10% year-over-year.

Randy Garutti · CEO

PENDING
graded after results covering Dec 31, 2023 are reported

In context

today, we have some great Shacks performing above our long-term sales targets. we have some below our targets and we have a lot in the middle that we're learning from tweaking and improving all around, and we have confidence in where they're headed. In some cases, we've hit our cost to build metrics and in others, we've invested more than our targets, which has contributed to a higher cost to build overall this year. We remain encouraged by the drive-through opportunity and we're continuing to refine, take down cost to build and improve the model overall. We're expecting to open about 15 drive-throughs this year and a similar amount in the coming years. We're ensuring future sites take in a lot of the learnings that we've gotten thus far, and we’ll continue to improve each and every day. We are bringing down build costs and prototyping future Shacks with 2023 drive-through build costs already trending down about 10% year-over-year. we believe we can build a more standardized operation in a smaller footprint with less seats and a lower cost to build overall while still enhancing the great guest experience Shake Shack is known for. While this number may vary in the future due to geographic mix of openings, this gives us confidence we can bring down build costs over time. next year, we're particularly excited to have much more of the drive-through class in our strong coastal markets in Long Island, New Jersey and California, where we generally expect higher AUVs with higher brand awareness. We are continuing to focus on the guest experience and operational improvements specific to our drive-throughs and we look forward to material progress over time. on our licensed business, our team is hard at work with our partners

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SEC filings for SHAK · Claim quote is verbatim from the 2023Q2 earnings call.