CLAIM #50745 · PayPal Holdings Inc (PYPL) · 2023Q2 earnings call · Aug 2, 2023 · due Aug 2, 2024
“Our goal is to continually close the gap in our log-in and checkout experiences every quarter and to be equal to or better than any competitor within the next year.”
Dan Schulman · CEO
In context
“launched across our product experience in the first half of the year. Every successful test leads to incremental customer benefits and the cumulative effect of those changes leads to noticeable improvements in our key metrics, including the gains we are seeing in branded checkout growth. For instance, our buy now, pay later traction has meaningfully accelerated with the introduction of preapproved amounts to our consumers. Our work in onboarding and onboarding new experiences has driven new monthly cohorts with higher engagement and lifetime value. In this month, we are expanding the rollout of Paske [ph] in the U.S. and Europe, which will greatly simplify the branded checkout log-in experience and drive improved authorization rates that will further extend our lead over our competitors. Our goal is to continually close the gap in our log-in and checkout experiences every quarter and to be equal to or better than any competitor within the next year. We simultaneously aim to drive differentiated wallet experiences across both PayPal and Venmo. We believe that only those companies with unique and scaled data sets, we'll be able to fully utilize the power of AI to drive actionable insights and differentiated value propositions for their customers. We are already experimenting internally with an AI-driven PayPal assistant. We envision that a version of this will be part of our consumer app, and we plan to introduce it later this year. We continue to see impressive traction in our PSP business with our growth rates nearly 30% on a currency-neutral basis. Many of the largest tech companies in the world are now either using our Braintree capabilities or are in deep strategic negotiations with us to do so. We are in the process of rolling ou”
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SEC filings for PYPL ↗ · Claim quote is verbatim from the 2023Q2 earnings call.