CLAIM #51027 · PayPal Holdings Inc (PYPL) · 2025Q4 earnings call · Feb 3, 2026 · due Dec 31, 2026
“our goal is to bring closer to half of our consumers to checkout-ready status by the end of 2026”
Jamie Miller · CEO
How to check this claim
Look at: Percentage of consumers classified as 'checkout-ready' (biometric authentication in app or device passkey enabled)
It came true if: Checkout-ready consumer percentage >= 45%
Where: Company management commentary (earnings call / investor presentation)
In context
“ts. Second, focus on implementing experience and biometrics together, not sequentially. In too many cases, we were deploying our redesigned checkout without biometric enablement, which does not deliver the full conversion lift we know we can provide. That's changing. We're now deploying experience and biometrics together as a package more consistently. When we integrate a merchant on to our latest experience, we will simultaneously run biometric adoption campaigns, targeting their consumer base. We made good progress in 2025, but there is more work to be done. About 36% of our consumers are now what we would consider checkout-ready, which means they have biometric authentication in our app or with a device pass key. This is a 15 percentage point improvement relative to the prior year, and our goal is to bring closer to half of our consumers to checkout-ready status by the end of 2026. Third is a focus on presentment. It is just as critical as experience. As I mentioned before, when we secure a competitive placement on a merchant site, we perform significantly better. It is early days in bringing BNPL messaging on to product pages, now visible to less than 15% of our traffic, but the data is convincing. When our buy now, pay later offerings are presented upstream and with a second payment button, we see more than a 10% lift in branded checkout volume. We don't yet have enough of these high-impact placements in market, which was amplified during the holiday shopping season. And that's front and center as we focus on branded checkout execution. In many cases, we're tying our economics directly to performance so merchants share in the upside. Fourth, a focus on giving con”
Verify independently
SEC filings for PYPL ↗ · Claim quote is verbatim from the 2025Q4 earnings call.