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CLAIM #51029 · PayPal Holdings Inc (PYPL) · 2025Q4 earnings call · Feb 3, 2026 · due Dec 31, 2026

Agentic won't materially impact 2026 growth.

Jamie Miller · CEO

PENDING
graded after results covering Dec 31, 2026 are reported

How to check this claim

Look at: Contribution of agentic commerce initiatives to total company revenue growth, fiscal year 2026

It came true if: Company-disclosed or management-attributed impact from agentic commerce is characterized as immaterial (qualitatively small, not a named material growth driver) in FY2026 results/commentary

Where: Management commentary on FY2026 earnings calls and 10-K/annual report disclosures

In context

e quickly share some of our latest developments in agentic commerce. Our vision is to create a universally trusted catalog that AI agents can access, discover and transact with safely and securely. Through our Store Sync offering, we are already connecting early adopters like Abercrombie & Fitch, Fabletics, PacSun and Wayfair with agentic chat platforms to allow consumers to discover, evaluate and purchase items within the chat. We went live with agentic purchasing through Perplexity ahead of Thanksgiving, and we are now also live on Microsoft Co-Pilot. We are helping merchants connect with customers through new channels and remove friction from the checkout process. Store Sync is enabled through a partnership with Cymbio, which we have agreed to acquire to bring this technology in-house. Agentic won't materially impact 2026 growth. But as AI-powered shopping scales, our aim is to become the default payment option. This is only the beginning, and we are collaborating closely with the major AI platforms as we build agentic commerce capabilities together. Before passing to Steve, let me address the Investor Day outlook provided a year ago. The environment has proven more demanding than we anticipated, presenting both challenges and opportunities. E-commerce growth has been challenging in key verticals and markets. Competitive intensity has increased, and merchant adoption has been more complicated to implement than we anticipated. And our execution is not yet where it needs to be. While we're addressing those challenges, other parts of the business are delivering. Venmo is on track to exceed $2 billion in revenue ahead

Verify independently

SEC filings for PYPL · Claim quote is verbatim from the 2025Q4 earnings call.