CLAIM #51050 · PayPal Holdings Inc (PYPL) · 2025Q4 earnings call · Feb 3, 2026 · due Feb 3, 2027
“we fully expect that this kind of investment level will be consistent as we go into the few years following.”
Jamie Miller · CEO
How to check this claim
Look at: PayPal's annual investment spending level (e.g., capital expenditures and/or opex investment in merchant/product initiatives), as disclosed in company financial reports
It came true if: 2027 investment level consistent with (within roughly +/-10% of) 2026 level, not materially declining
Where: Company 10-K/annual report and earnings call commentary on investment spend
In context
“ment? There's a concern on price-based competition as well. And also it's hard to, at this point, to kind of narrow the range of outcomes in branded. I know you talked about Venmo and PSP profitability. Can PayPal grow earnings if branded doesn't improve from here? Jamie Miller: Yes. So there's a lot there. And maybe I'll talk first about our approach with merchants and then I'll move over to talking about sort of the multiple ways we can win. With respect to upstream presentment, and let me just talk generally about the investments we're making. These clearly are multiyear investments. You look at these kinds of programs, and these are deep, going into co-invest with our merchants to really shift how we perform for them and, candidly, bring more value to them. And so what you see in '26, we fully expect that this kind of investment level will be consistent as we go into the few years following. And we think it's really important because we've really got to lean into the product, both in terms of having to deliver what it needs to deliver but also remain competitive, as you mentioned. Having said that, when you look at the company, I think one thing that 2025 really illustrated for us is that we do have really strong assets across the board between Venmo, PSP, debit and credit. We've really diversified our revenue growth sources as well as our margin growth sources. And so even with a low mid-single-digit branded checkout profile in 2025, we delivered very solid transaction margin dollar growth. We delivered mid-teens earnings per share growth. And so I think there continues to be a lot of ways we can win here. And again, I'm particularly excited about the acceleration in our exe”
Verify independently
SEC filings for PYPL ↗ · Claim quote is verbatim from the 2025Q4 earnings call.