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CLAIM #53404 · Charles Schwab Corp (SCHW) · 2022Q3 earnings call · Oct 27, 2022 · due Dec 31, 2023

we remain on track to convert 98% to 99% of our clients in 2023, deliver on the expense synergies we committed to at the very outset, and do so with a total integration budget only modestly above our early 2021 estimates.

Walter Bettinger · CEO

PENDING
graded after results covering Dec 31, 2023 are reported

In context

nd here’s why. The thinkorswim system at Ameritrade relied very heavily on software developers and engineers based in Russia. Now these individuals managed the majority of the TOS system, from design to enhancement and even to ongoing daily maintenance. When the war in Ukraine began, we stopped using those Russian-based resources. This meant not only moving all of those efforts, but also training dozens and dozens of new engineers and developers on the TOS system, and this was very costly, but it was the right thing to do. And I know that anyone listening to this call would have made the exact same decision that we made. So just to sum all this up, despite the pandemic, despite record client engagement, despite the highest inflation in 40 years, despite geopolitical and market volatility, we remain on track to convert 98% to 99% of our clients in 2023, deliver on the expense synergies we committed to at the very outset, and do so with a total integration budget only modestly above our early 2021 estimates. So Rick, let me go ahead and turn it over to you to talk in more detail about some of our strategic efforts. Rick Wurster: Thank you, Walt. Walt shared the success we’re having with clients, and it starts with seeing through clients’ eyes and making a difference in clients’ financial lives. We continue to be guided by our through clients’ eyes approach and have additional opportunities to expand how we help clients. We are currently focused on 3 strategic focus areas: scale and efficiency, win-win monetization and client segmentation. Within scale and efficiency, Walt just shared an update on our firm’s #1 priority, integration. As part of the integration, we’ve accelerated investments in technology and the client experience to make it even easier for clients to do business with us. Seein

Verify independently

SEC filings for SCHW · Claim quote is verbatim from the 2022Q3 earnings call.