CLAIM #55405 · AT&T Inc. (T) · 2025Q4 earnings call · Jan 28, 2026 · due Dec 31, 2026
“This was approximately a 90 basis points headwind to our reported postpaid phone ARPU growth in 2025, and our outlook anticipates a similar headwind this year.”
Pascal Desroches · CFO
How to check this claim
Look at: Device-upgrade-related headwind to postpaid phone ARPU growth, in basis points, for fiscal year 2026
It came true if: Reported or disclosed headwind between 70-110 basis points (approximately 90 bps)
Where: Company management commentary on postpaid phone ARPU drivers (10-K/quarterly earnings calls, FY2026)
In context
“subscriber share through convergence in areas where we offer fiber and fixed wireless Internet services. Our outlook assumes a relatively stable trend in postpaid phone ARPU as our consistent disciplined approach to pricing is balanced by gains in underpenetrated categories such as value-focused customers as well as growth in converged customers who enjoy a service discount that is typically more than offset over time through lower churn and the purchase of additional services. We also continue to plan for an operating environment with elevated levels of new and existing customers that are eligible for device upgrades. While this has no impact on our service pricing, it does impact the calculation of ARPU as we amortize a portion of our device offers through our wireless service revenue. This was approximately a 90 basis points headwind to our reported postpaid phone ARPU growth in 2025, and our outlook anticipates a similar headwind this year. We expect our advanced home Internet service revenues to grow organically by 20% plus annually through 2028, which is consistent with the annual growth we have achieved in these revenues over the past two years. The primary driver of this outlook is growth in customer relationships as we expand the reach of AT&T Inc. Fiber and the availability of Internet Air as we complete our 5G network modernization and continue to deploy spectrum from our EchoStar transaction. Our long-term outlook assumes a lower contribution from ARPU growth than we have seen over the past few years. Similar to our approach in wireless, we intend to maintain a consistent approach to home Internet pricing balanced by gains in underpenetrated customer categories at different price points as we materially expand the av”
Verify independently
SEC filings for T ↗ · Claim quote is verbatim from the 2025Q4 earnings call.