“And we expect to be serving more people in our benefit programs when this process is completed.”

In context

“ithin health benefits, including strong growth in our commercial offerings, and our early indications are for continued robust commercial growth in 2024. From our employee-centered Surest insurance offer to our innovative financial services for both members and care providers, to our improved pharmacy home delivery services and zero co-pays on life-saving drugs, through all of these initiatives and more, we are firmly on track to put the member, patient and consumer at the very heart of what we do. One last note on UnitedHealthcare benefits and the resumption of Medicaid redeterminations, now that the process has started, we are working with our state partners and others to provide as much information and support as possible so people can understand and access their best coverage options. And we expect to be serving more people in our benefit programs when this process is completed. And now I will turn it over to UnitedHealth Group President and Chief Operating Officer, Dirk McMahon. Dirk? Dirk McMahon: Thanks, Andrew. Picking up on redeterminations, for many months, we have been preparing to help people when this activity resumes as it now has in over 20 states. We are working closely with Medicaid members to navigate eligibility guidelines and help find alternative coverage options if they are no longer Medicaid-eligible. This effort includes live outreach calls to educate and assist members with renewal process to ensure they retain their existing coverage or can transition to other plans. We are also engaged with employers to extend annual enrollment periods and drive awareness for employees who are eligible for coverage. With extended eligibility and increased s”