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CLAIM #58623 · UnitedHealth Group Incorporated (UNH) · 2023Q2 earnings call · Jul 14, 2023 · due Dec 31, 2024

And we are developing our benefit offerings, assuming demand for behavioral care services will continue to rise.

Andrew Witty · CEO

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versus commitment · official band 5 percent
Committed
developing our benefit offerings, assuming demand for behavioral care services will continue to rise
Reported
Many of our states have looked to us to expand access to behavioral care. And I think many of us that partner with our states have done so.

In context

mbers have come to rely on from UnitedHealthcare. We're confident that next year we will once again grow at a pace exceeding that of the broader market. While of a much lesser impact than senior outpatient care, we also are seeing increased care activity in behavioral. Over the past few years, behavioral care patterns have been accelerating as people increasingly feel comfortable seeking services. Just since last year, the percentage of people who are accessing behavioral care has increased by double-digits. From our perspective, it’s an encouraging sign that more people are seeking help. Yet the ongoing shortage of qualified care providers has caused significant access challenges. To address the issue, OptumHealth has expanded its network by 10s of 1,000s of care professionals this year. And we are developing our benefit offerings, assuming demand for behavioral care services will continue to rise. OptumHealth’s value-based care models are continuing to deliver especially strong and measurable results for people. Today serving more than 4 million patients and dozens of payers. OptumHealth and the patients and payers it serves share a common desire to seek improved health outcomes and experiences, while ultimately lowering the cost of care. And we're pleased to see more evidence supporting the efficacy of value-based care. Last month, researchers at Yale Medicine working in collaboration with Optum published a peer reviewed study about in-home visits, an important element in our value-based care approach. The study found patients who received our in-home preventative wellness assessments, compared with those who hadn't made fewer emergency department visits and spent fewer nights in

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SEC filings for UNH · Claim quote is verbatim from the 2023Q2 earnings call.