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CLAIM #58779 · UnitedHealth Group Incorporated (UNH) · 2024Q3 earnings call · Oct 15, 2024 · due Dec 31, 2025

you should expect us to be very, very disciplined around cost management.

Andrew Witty · CEO

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versus commitment · official band 5 percent
Committed
you should expect us to be very, very disciplined around cost management
Reported
Our operating cost ratio of 13.3% demonstrates strong management discipline while balancing key investments in people and capabilities that support long term performance improvements.

In context

tumHealth. We conclude our big health system partnerships. That allows us to test these things quickly and bring them to market fast. And you're going to see us doing that more as we go into next year. So when I add that underlying market opportunity, I add that this AI-fueled acceleration of innovation, that's why I think that we've got -- we're really set up well going into 2025 and for our performance next year. Andrew Witty : Great. Thanks, Roger. Operator: We'll go next to Andrew Mok with Barclays. Andrew Mok : SG&A has been a strong contributor to earnings this year. Just curious how we should think about the permanency of some of those cost changes as we look forward to 2025. Is there anything that you would call out as being more temporary in nature? Andrew Witty : Listen, I think you should expect us to be very, very disciplined around cost management. And again, I want to go back to first principles. I'll take you back to the investor conference last year in New York. I stood on the stage and I said, look, essentially, what you're seeing from the CMSP28 rate change is a price cut. I mean that's what it is. And the price cut requires us to respond accordingly. And a key piece of that response, if you want to protect members, which we do is we have to take cost down inside the organization, and we have to try and eliminate waste in the MedEx environment outside of the company. So, we have been relentless around how can we find sustainable cost reductions for the organization, particularly in both businesses. You see this year, I'd say, Optum, in particular, has been doing a remarkable job of taking cost out. I think there's more to go, a

Verify independently

SEC filings for UNH · Claim quote is verbatim from the 2024Q3 earnings call.