CLAIM #60132 · United Parcel Service Inc (UPS) · 2023Q3 earnings call · Oct 26, 2023 · due Dec 31, 2023
“So based on what appears to be slowing demand in all business segments, we are revising our guidance accordingly.”
Carol Tome · CEO
In context
“as efficiently as possible. Regarding peak hiring, our people-led strategy enables greater flexibility to serve our customers during the holiday rush. For example, our experienced part-time employees have now become seasonal support drivers. This enables them to deliver packages using their own vehicles, before or after their regular shifts. In addition, we plan to hire over 100,000 seasonal employees to help process and deliver holiday volume. This year, we've made it even easier and faster to apply for a job, as we shorten the digital process to less than 20 minutes, and building out an online application to receiving a job offer. Regarding our financial outlook, we made changes based on what we're seeing in the market. We still expect to have healthy peak volume in the fourth quarter. So based on what appears to be slowing demand in all business segments, we are revising our guidance accordingly. Brian will share more detail in a moment. Back in January, I said that 2023 would be a year of resilience, and it has been. Our Founder Jim Casey said, determined people working together can do anything. During the year, we accelerated the deployment of smart package, smart facility, and made strategic acquisitions to grow in the best parts of the market. We delivered a labor agreement, that provides certainty for the next five years. We are operating with greater speed and agility, controlling what we can control, and we are staying on strategy. With that thank you for listening and now I'll turn the call over to Brian. Brian Newman: Thanks, Carol, and good morning. In my comments today, I'll cover four areas. I'll start with the macro, followed by our third quarter results. Next, I'll c”
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SEC filings for UPS ↗ · Claim quote is verbatim from the 2023Q3 earnings call.