CLAIM #60247 · United Parcel Service Inc (UPS) · 2024Q1 earnings call · Apr 23, 2024 · due Dec 31, 2024
“And as we look towards the end of this year, we should be over 30 in the low 30s.”
Carol Tome · CEO
In context
“side the United States, by the way. The projections for the DAP portfolio by the end of the year is in excess of $3 billion. Bruce Chan : Okay, that’s very helpful. Thank you. Carol Tome : Yes. Operator: Our next question will come from the line of Scott Schneeberger of Oppenheimer. Please go ahead. Scott Schneeberger : Thanks very much. Good morning. Carol, could you give us an update on your SMB progress. Curious how you're trending towards the long-term target domestically? And then also, how does international compare? You've spoken in the past about making nice progress there. Just curious, how does that compare to domestic right now? And what type of aspiration can you achieve longer term? Thanks. Carol Tome : Yeah. So we're right now at about 29% as of the end of the first quarter. And as we look towards the end of this year, we should be over 30 in the low 30s. So we're trending nicely. And Kate outside the United States how's SMB performance? Kate Gutmann : Yeah. Our history outside the U.S. is in SMB. So we have a 62% share of SMB, and this is now where we're implementing debt. So we're only going further. As Carol said, our DAP program and small package around the world is resonating with our SME shippers as they look for ease and access. So that's excellent. And then I'll just also say in our freight business, we have a DAP like service, which is our forwarding hub, and it's actually well ahead of plan as well. So SMBs are showing that they really need access through the digital platforms, and it's resonating very well. PJ Guido : Hey, Stephen, we have time for one more question. Operator: Our last question will be a follow-up from the line”
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SEC filings for UPS ↗ · Claim quote is verbatim from the 2024Q1 earnings call.