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CLAIM #60268 · United Parcel Service Inc (UPS) · 2024Q2 earnings call · Jul 23, 2024 · due Dec 31, 2024

As we look to the back-half of the year, we expect that to improve. Our pipeline is quite robust. So we expect to see good movement in that space.

Carol Tome · CEO

PENDING
graded after results covering Dec 31, 2024 are reported

In context

. So we saw an acceleration of SurePost. The growth rate is also complicated as you think about what happened in the second quarter of last year because of the type of customers that diverted early. As we were approaching the Teamster contract, it does also skew the growth rate. As we move forward and you see -- you can see it in our forecast and within the guide, that we do expect that mix to rationalize as we move towards the end of the year. And we've got line of sight to that in our pipeline and are working to actively pull those through as we kind of balance the mix of products going into the second half. Carol Tome: And maybe a couple of other comments about just the volume. As you saw our commercial business was down year-on-year, although the rate of decline has moderated greatly. As we look to the back-half of the year, we expect that to improve. Our pipeline is quite robust. So we expect to see good movement in that space. Tom Wadewitz : Great. Thank you. Operator: Our next question will come from the line of Jordan Alliger of Goldman Sachs. Please go ahead. Jordan Alliger: Yeah, hi. Good morning. Just again on the trade-down from more premium products to economic products, what changes customer behavior to go back? And is it simply the economy? And then what are your thoughts on sort of the B2B side of the equation which I guess is still under pressure? Do you anticipate a step up with more of a focus on just-in-time inventory, a need to move things quicker from that end? And when would you think that timing could look better? Thanks. Carol Tome: On the B2B front, as we discussed it was down year-on-year. Part of that was because of customers who left us during the contract negotiation that have not return

Verify independently

SEC filings for UPS · Claim quote is verbatim from the 2024Q2 earnings call.