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CLAIM #60269 · United Parcel Service Inc (UPS) · 2024Q2 earnings call · Jul 23, 2024 · due Dec 31, 2024

So we expect that to improve dramatically in the back half of the year.

Carol Tome · CEO

PENDING
graded after results covering Dec 31, 2024 are reported

In context

st-in-time inventory, a need to move things quicker from that end? And when would you think that timing could look better? Thanks. Carol Tome: On the B2B front, as we discussed it was down year-on-year. Part of that was because of customers who left us during the contract negotiation that have not returned. They left us, they locked themselves into long-term contracts and they have not yet returned. That just gives us an opportunity to win them back for the excellent service that we provide. We've also seen some dynamics within the B2B space occur recently within poolers, companies going out of business like overnight which gives us an opportunity to bring that business back into our network. It's already starting to flow. And as I mentioned, the pipeline of commercial accounts is robust. So we expect that to improve dramatically in the back half of the year. On the RPP, it is really interesting. We've had these new e-commerce entrants into the United States. And their volume, well, it is exploded. It was certainly more than we anticipate flowing into our network. So in -- to your question, is this a phenomenon forever? I don't know. It depends on what consumer demand will be. But we are going to focus on the parts of the market that really value our end-to-end service and expect to see some of the pressure that we saw on the RPP in the second quarter moderate. And Brian, maybe you can give a little bit more color on what we think the RPP will look like in the back half of the year. Brian Dykes: Yes. So as Carol mentioned, yes we do expect our RPP growth to moderate in the back half. And actually, as we move from kind of the negative 2.6% that

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SEC filings for UPS · Claim quote is verbatim from the 2024Q2 earnings call.