“We have full confidence that that's going to provide very good productivity improvements. And then next year, we're accelerating and pulling in the number of projects that we can execute in 2025.”

In context

“And the last thing I would say is there's nothing that we're overlooking so every piece of our business, from car wash to automated dispatching, we are prepared for all of it and looking and scrutinizing all of that cost and finding some good improvements there. Carol Tome: All the while maintaining outstanding service levels, which is job number one for UPS. And just to put the 5% number that Nando mentioned into perspective, he's talking about automated volume through our hubs, right. And we now processed 63% of the volume in our hubs in some sort of an automated way. That's up 5 percentage points from a year ago. That's pretty good. Brian Dykes: Absolutely. And look, we've got 21 active projects here in this quarter. You would think it's peak season. Why would we take that undertaking? We have full confidence that that's going to provide very good productivity improvements. And then next year, we're accelerating and pulling in the number of projects that we can execute in 2025. Operator: Your next question comes from the line of Tom Wadewitz from UBS. Please go-ahead. Tom Wadewitz: Yes, good morning and congratulations on the strong results. I wanted to ask a bit about, Carol, you started the call. I think you commented about some industrial economy weakness. You're clearly doing some idiosyncratic -- excuse me, idiosyncratic things that are going well. How do you think about as we go into 2025, how much of margin improvement would be in your control? And if you don't see improvement in macro, is it reasonable to translate improvement in revenue per piece and network of the future, those things to margin expansion? Thank you. Carol Tome: Well, I think our team has done a masterful job of managing a very choppy environment over the past several years, actually. A”