CLAIM #60388 · United Parcel Service Inc (UPS) · 2024Q4 earnings call · Jan 30, 2025 · due Dec 31, 2025
“We're growing profit dollars, not just margin. We're growing profit dollars, and I think we're not shrinking the profit dollars, we're growing the profit dollars.”
Carol Tome · CEO
In context
“t to make sure that we're also clear on what 2025 is going to look like, because, we do have both plans as we draw down the volume, we'll be taking fixed costs out. We also have Efficiency Reimagined that we talked about that's going to drive $1 billion in cost savings through process improvement. That's also underway. We're starting to see results from it, and it's an exciting program because it makes us a much more agile organization. So as we progress through the quarter, we will expand domestic operating margin in every quarter of this year, right. We will expand it every quarter of this year, and we will finish with almost 130 basis points better than we finished last year. That's going to accelerate as we go into 2026 and we'll lay that out for you on the coming call. Carol B. Tomé: We're growing profit dollars, not just margin. We're growing profit dollars, and I think we're not shrinking the profit dollars, we're growing the profit dollars. Chris Wetherbee: And that's something we can think about in 2026 as well? Carol B. Tomé: Yeah, absolutely, because we will accelerate the cost out related to the fixed cost. Chris Wetherbee: Okay, that's helpful. Thank you. Carol B. Tomé: Yeah. Operator: Your next question comes from the line of Scott Group from Wolfe Research. Please go ahead. Scott Group: Hey, thanks. Good morning. Carol, you said a few times that this business has been very dilutive to margin. I'm just wondering, like, would you characterize this as a mid-single digit margin, a low single digit, a no margin business, that's the first thing? I totally get the mix impact here. But when I just think about price, right, if we're losing 10%, 15% of the volume, and we to some extent, need to backfill that does that in any wa”
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SEC filings for UPS ↗ · Claim quote is verbatim from the 2024Q4 earnings call.