“We believe that will have incremental revenue if we can deliver probably in the second half of 2023.”

In context

“Joo Mi Kim (CFO): And just to add a little bit more color to it. The way we're looking at it is we've always been a product leader. We believe that we have a very differentiated cloud platform that works very well and serves our enterprise customers that are looking to solve very complex and difficult problems. That’s why we’ve been successful in the last year in terms of our ability to grow both account and the dollar amount from larger organizations. With that said, where we've seen the lack of growth and the inefficiency is on the SME and SMB space where, if you take a look at, as an example, customers who spent less than $20,000 with us, the count really didn't grow that much, and that's been a drag on our business. That's where we're really focused on right now with the new product and packaging; we knew there was friction. We’re very happy with the new product launch, and we believe that there will be incremental revenue in that segment where we’ve seen more of the macro headwind. We believe that will have incremental revenue if we can deliver probably in the second half of 2023.”