CLAIM #68911 · NOW (NOW) · 2024Q3 earnings call · Oct 23, 2024 · due Dec 31, 2024
“And Paul is now rolling that out globally in Q4. We'll see how it goes, but we're highly optimistic”
Bill McDermott · CEO
In context
“Bill McDermott (Chairman and Chief Executive Officer): Absolutely. I do, Gregg, I expect a nice second wave, Pro is still doing extremely well. When you now add the Now Assist and the premium on top of that, customers don't even blink, because the returns to them are so much greater than any pricing. And we're a very fair company in the way we do things, and it's highly transparent. I see a plus up with that. I see a plus up with RaptorDB globally, because it's such a sensation. People see the clock speed of how the system runs on it, they all want it. And Paul is now rolling that out globally in Q4. We'll see how it goes, but we're highly optimistic great engineering built into it amazing. We really hit it with our database and our, I would say, first round draft choice team that built this, it's really, really something to behold. So I am feeling extremely good. And the customer relationship, the focus and intensity around those relationships, if you come to our building in Santa Clara, it's a revolving door CEOs are flying in from all over the world. So I'm not suggesting that they don't stop other places too, but they definitely don't miss stopping in ServiceNow, and they kind of tell me that at the end of it, what they see from our team and our product is not PowerPoint, it's real products doing real things with a real value proposition. So I'm really excited, Gregg.”
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SEC filings for NOW ↗ · Claim quote is verbatim from the 2024Q3 earnings call.