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CLAIM #7136 · Amazon.com Inc (AMZN) · 2021Q3 earnings call · Oct 28, 2021 · due Dec 31, 2022

We expect that to increase in 2022, and we're going to plan accordingly.

Brian Olsavsky · CFO

PENDING
graded after results covering Dec 31, 2022 are reported

In context

er same-day delivery or what you call sub one-day delivery. Talk about the incremental demand, do you think that that could unlock into the extensive which you're investing against not only to catch up to demand, but trying to liberate future demand if you get my point? Thank you. Brian Olsavsky : Yeah. I definitely do, and I'm glad you brought that up because I didn't include it in my last answer. But yes, we have unfinished business on the one-day promise side. We were ramping that up nicely in 2019 and in the first quarter of 2020 before the pandemic. We're still not back to levels that we saw pre-pandemic. We're getting closer. We feel again that labor constraints have not helped us close the gap there. But we don't want to be as good as -- just as good as we were before the pandemic. We expect that to increase in 2022, and we're going to plan accordingly. And I think you start to see the difference in the growth rate before and after that one day. I won't forecast it too much, but we do -- we did see pick-up and we saw really that we got into the consideration set for more purchases. When something's available in one day or less, now you really don't have to go to a store even if you need it very quickly. So, it just opens up more ways for us to serve our customers, especially our Prime customers. On your comment about international, yes, you're right, it was a larger loss than in prior quarters. In fact, we had flipped to positive operating income through the pandemic. A lot of that was again getting two years of volume growth on top of a one-year's -- current year cost structure. There's also a bit of a slowdown just in content and other

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SEC filings for AMZN · Claim quote is verbatim from the 2021Q3 earnings call.