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CLAIM #8322 · American Express Company (AXP) · 2023Q1 earnings call · Apr 20, 2023 · due Dec 31, 2023

I think our overall loan balance growth will probably continue to be higher than it was pre-pandemic, but moderate a bit as our customer's kind of get through the process of rebuilding balances.

Jeffrey Campbell · CFO

PENDING
graded after results covering Dec 31, 2023 are reported

In context

n you look forward and look at growth, are going to look about like they did this quarter. I think you’ll see a tail-down slightly, because you have a little bit of Omicron tailwind maybe in January and February. But volumes look good, and that’s going to continue to be a nice double-digit driver of growth. We have grown net card fees in double digits consistently for year’s right through every single quarter of the pandemic, and they’ve been above 20% for the last couple of quarters. That’s going to continue, because what we constantly have to remind people of is it’s not particularly increases in fees for any given card to drive that, although it helps. It’s mostly the steady acquisition that Steve talked about; more people are on higher fee-paying cards. Net interest income, as I said, I think our overall loan balance growth will probably continue to be higher than it was pre-pandemic, but moderate a bit as our customer’s kind of get through the process of rebuilding balances. I think – I don’t want to pretend to suggest I can predict exactly what interest rates through the rest of the year. That will have some impact on the growth rate. Although I’d remind you, unlike most banks, we’re – the impact of rates moving one way or another on us is very, very modest. We’re reasonably hedged. There’s a 10-K disclosure about that for anyone who’s interested, but we’re not that heavily impacted. And then you have the service fee and other revenue line, which is benefiting from travel-related strength. And I think that will continue. So, I think as you think about the drivers of revenue growth across the rest of the year, it doesn’t look that different than what you saw in the first quarter. It’s very broad-based, and that’s what gives us confidence. Steve Squeri: Yes. S

Verify independently

SEC filings for AXP · Claim quote is verbatim from the 2023Q1 earnings call.