CLAIM #8372 · American Express Company (AXP) · 2023Q3 earnings call · Oct 20, 2023 · due Dec 31, 2023
“For 2023, we expect revenue growth to be within the range we communicated in January at around 15% growth for the full year.”
Christophe Le Caillec · CFO
In context
“ee-paying products due to the investment we've made in our premium value propositions. As we expected, growth moderated a bit this quarter from the high levels we saw earlier this year, reflecting our cycle of product refreshes. This quarter, we acquired 2.9 million new cards. Importantly, the acquisition levels you see on Slide 13 remain consistent with our long-term growth aspirations. The spend, revenue, and credit profiles of our new Card Members continue to look strong relative to what we saw pre-pandemic. Moving on to Slide 14. You can see that net interest income was up 33% year-over-year on an FX adjusted basis, driven mostly by the growth in our revolving loan balances. To sum up revenues on Slide 15, we're seeing broad based revenue momentum across our diversified revenue lines. For 2023, we expect revenue growth to be within the range we communicated in January at around 15% growth for the full year. Moving to expenses on Slide 16, variable customer engagement expenses came in at 40% of total revenues in the third quarter. Therefore, I now expect these costs to run at around 42% of total revenues in the full year -- on the full year basis. Looking forward, we view this cost as a key driver of our momentum as we continue to innovate our value propositions to deepen engagement with our premium Card Members and to attract new ones as Steve discussed earlier. On the marketing line, we invested $1.2 billion in the quarter. I still expect to have marketing spend of around $5.5 billion for the full year, fairly flat to our 2022 expense. We feel really good about the quality of our new card acquisitions, which I talked about earlier, and I continue to see great demand for our products across”
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SEC filings for AXP ↗ · Claim quote is verbatim from the 2023Q3 earnings call.