CLAIM #8458 · American Express Company (AXP) · 2024Q2 earnings call · Jul 19, 2024 · due Dec 31, 2024
“We are on track to refresh approximately 40 products globally by the end of the year.”
Stephen Squeri · CEO
In context
“ness. Another key factor driving our momentum is the success of the strategic investments we've been making in critical areas like marketing, value propositions, technology, control management capabilities, and talent to sustain our growth. And to keep the momentum going, we're continuing to invest in enhancing our unique membership model through ongoing product innovations and new capabilities and benefits. For example, as we execute our strategy of regularly refreshing our products, we focused on embedding additional value in our premium cards to make them highly attractive to customers across generations and geographies. This enables us to add large numbers of new premium card members to our customer base, drive greater engagement with existing customers and price for the value we add. We are on track to refresh approximately 40 products globally by the end of the year. As part of that number, we look forward to announcing our refreshed US consumer gold card in the coming weeks, adding to the nearly two-dozen refreshed and updated products we've announced through the first half of the year. We also continue to add new capabilities and benefits through both internal innovation and bolt-on acquisitions. For example, our Resy dining reservation platform has seen significant growth since its acquisition in 2019 and our planned acquisitions of Tock and Rooam will further expand our dining portfolio, giving our customers access to more great restaurants and increasing the digital offerings we provide to restaurants and merchants in the Food & Beverage industry. Finally, our talented colleagues across the company are the engine that drives our growth. Their cre”
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SEC filings for AXP ↗ · Claim quote is verbatim from the 2024Q2 earnings call.