CLAIM #8549 · American Express Company (AXP) · 2024Q4 earnings call · Jan 24, 2025 · due Dec 31, 2025
“In SME, we see continued growth opportunities in the US where we expect to continue adding new small business customers and expanding our offerings to meet more of their needs beyond the card such as lending, checking and cash flow management.”
Stephen Squeri · CEO
In context
“siness. In looking at the external marketplace, we continue to see strategic opportunities to sustain our growth. For example, in the US fee based consumer premium cards are the fastest growing part of the industry and we have about 25% of those cards indicating a continued upside opportunity. Across the industry, the number of Millennials and Gen-Z consumers with premium products are growing at an even faster rate and we're adding highly creditworthy customers in these cohorts faster than the industry with substantial room to continue this growth. It's clear that our premium products are resonating well with these age groups whose spending needs will continue to expand as they move forward in their lives and careers with many likely to also start new small businesses in the coming years. In SME, we see continued growth opportunities in the US where we expect to continue adding new small business customers and expanding our offerings to meet more of their needs beyond the card such as lending, checking and cash flow management. And when we look at international, which is our fastest growing segment, we are under penetrated in both consumer and SME. We have an average of 6% spend share across our top five countries, which represent almost a third of the revenues outside the US. International SME in particular is growing off a small base and with the differentiated products and capabilities we offer, we have an opportunity to continue our rapid growth in this part of our business. The long runway for growth we see both in international consumer and SME coupled with the opportunities we have to continue expanding our merchant coverage across the globe gives us confidence that we can sustain our growth trajectory outside the US. So as we look at this year and beyond, we're going to continue with our strategy of inve”
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SEC filings for AXP ↗ · Claim quote is verbatim from the 2024Q4 earnings call.