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CLAIM #8671 · American Express Company (AXP) · 2026Q1 earnings call · Apr 23, 2026 · due Dec 31, 2027

As you think about projecting that into 2027, we'll see what happens. But I don't think at this stage, we should expect like a further acceleration in 2027. I expect that step-up to maintain into 2027.

Christophe Le Caillec · CFO

PENDING
graded after results covering Dec 31, 2027 are reported

How to check this claim

Look at: US Consumer Platinum billed business growth acceleration (percentage-point lift disclosed by company, similar to the '6 percentage points' metric referenced)

It came true if: 2027 disclosed acceleration for US Consumer Platinum stays roughly at the ~6 percentage point step-up level (not materially higher, indicating no further acceleration) and does not drop to zero/negative (indicating maintenance)

Where: Company investor presentation slides / management commentary on quarterly earnings calls (US Consumer Platinum growth metrics)

In context

bout the Platinum Refresh for a second. It's -- we're going to lap that in September. And I'm curious if you can -- if you can separate perhaps how much lift you got in spend from that refresh from existing card members versus new customers? I'm trying to get my hands around how much of a decel we might see as you grow over that in terms of billed business growth later in the year? Christophe Le Caillec: So it's a good question. I guess you're looking at the -- one of the slides that we have with U.S. consumer platinum accelerating by 6 percentage points. The majority of that, given the size of the portfolio is coming from tenure card members. Although we're very pleased with new account acquisition, the majority of that 6% lift is coming from the back book, and that's a very strong sign. As you think about projecting that into 2027, we'll see what happens. But I don't think at this stage, we should expect like a further acceleration in 2027. I expect that step-up to maintain into 2027. But I don't think that you should expect to see another one. So we're going to lap that at some stage in '27. Operator: Our next question comes from the line of Rick Shane with JPMorgan. Richard Shane: Look, a really big part of the journey in American Express over the last decade is reinvigorating your products and penetration to younger cohorts, and it's been a big part of the success here. I am curious as we think about sort of a more uncertain, more volatile economic environment. If you think about that younger cohorts, are they more sensitive to changes that we see, whether it's in terms of spending pattern credit? Is there greater sensitivity sort of beta to the cycle in their behavior versus your more seasoned cohorts? Stephen Squeri: I think ultimately, there'll be less, not more.

Verify independently

SEC filings for AXP · Claim quote is verbatim from the 2026Q1 earnings call.