CLAIM #32867 · Intuit Inc (INTU) · 2026Q3 earnings call · May 20, 2026

“To set context, total IRS filers are expected to decline by approximately 30-basis-points this season, representing a gap of roughly 2 million units versus macro expectations and the most significant industry wide contraction since the post COVID tax season.”

Sasan Goodarzi · CEO

How to check this claim

Look at: Total IRS individual tax filers for the tax season, year-over-year change

It came true if: Decline of approximately 30 basis points (i.e., total filers down roughly 0.3% vs prior year, within a reasonable range e.g. -0.15% to -0.45%)

Where: IRS filing season statistics (IRS.gov filing season data releases) or management commentary on next earnings call

Knowable after: 2026-07-31

In context

“ngs together data, AI and human expertise into a single system of intelligence that does the work for customers. Our platform enables businesses to manage from lead to cash, and consumers from credit building to wealth building, all in 1 place so they can make high stakes financial decisions with confidence. As we look at our overall performance, we see both exceptional momentum and meaningful opportunity. Our big bets have ignited growth, engines assisted tax, money portfolio and mid markets that are all growing north of 30%. Our focus now is on scaling these growth engines with even greater speed and impact. Let's now talk about our overall consumer performance and tax. Our consumer platform grew 8% this quarter. Credit card grew 15%, and we expect TurboTax to grow 7% for the full year. To set context, total IRS filers are expected to decline by approximately 30-basis-points this season, representing a gap of roughly 2 million units versus macro expectations and the most significant industry wide contraction since the post COVID tax season. As the category leader, this headwind impacted results among both existing and new customers, across all demographics. Against this backdrop, we expect TurboTax online paying units to grow 2%, driven by share gains among higher ARPU filers. We also expect ARPU to increase 11% reflecting continued demand for assistance, and faster access to refunds. We saw significant strength in an area critical to our strategy and long term growth formula. This adopting the $37 billion assisted tax category 88% of the total TurboTax TAM. We expect TurboTax Live customers to grow 38% this year, with new TurboTax Live customers up 29%. Excluding the impact of onetime offers. Our local expert strategy played a key role in TurboTax Live acquisition, with 36% of those acquired through local channels being new”

Verify independently

SEC filings for INTU ↗ · Quote is verbatim from the 2026Q3 earnings call.