CLAIM #32868 · Intuit Inc (INTU) · 2026Q3 earnings call · May 20, 2026

“Against this backdrop, we expect TurboTax online paying units to grow 2%, driven by share gains among higher ARPU filers.”

Sasan Goodarzi · CEO

How to check this claim

Look at: TurboTax Online paying units growth, full tax season/fiscal year

It came true if: TurboTax Online paying units growth >= 2% year-over-year

Where: company earnings release / 10-K segment disclosure (Consumer segment metrics, Q4 or full-year FY2026 report)

Knowable after: 2026-08-31

In context

“tum and meaningful opportunity. Our big bets have ignited growth, engines assisted tax, money portfolio and mid markets that are all growing north of 30%. Our focus now is on scaling these growth engines with even greater speed and impact. Let's now talk about our overall consumer performance and tax. Our consumer platform grew 8% this quarter. Credit card grew 15%, and we expect TurboTax to grow 7% for the full year. To set context, total IRS filers are expected to decline by approximately 30-basis-points this season, representing a gap of roughly 2 million units versus macro expectations and the most significant industry wide contraction since the post COVID tax season. As the category leader, this headwind impacted results among both existing and new customers, across all demographics. Against this backdrop, we expect TurboTax online paying units to grow 2%, driven by share gains among higher ARPU filers. We also expect ARPU to increase 11% reflecting continued demand for assistance, and faster access to refunds. We saw significant strength in an area critical to our strategy and long term growth formula. This adopting the $37 billion assisted tax category 88% of the total TurboTax TAM. We expect TurboTax Live customers to grow 38% this year, with new TurboTax Live customers up 29%. Excluding the impact of onetime offers. Our local expert strategy played a key role in TurboTax Live acquisition, with 36% of those acquired through local channels being new to TurboTax. As a result, we expect TurboTax Live revenue to grow 36% this year, well above our long term expectation of 15% to 20% revenue growth. TurboTax Live will therefore represent over half of TurboTax revenue, up 11-points versus la”

Verify independently

SEC filings for INTU ↗ · Quote is verbatim from the 2026Q3 earnings call.