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CLAIM #14500 · Charter Communications Inc (CHTR) · 2026Q2 earnings call · Jul 24, 2026 · due Sep 30, 2026

Broadband ARPU will improve sequentially in Q3.

Jessica Fischer · CFO

PENDING
graded after results covering Sep 30, 2026 are reported

How to check this claim

Look at: Broadband ARPU (average revenue per user), sequential quarter-over-quarter change

It came true if: Q3 FY2026 broadband ARPU higher than Q2 FY2026 broadband ARPU

Where: Company-disclosed broadband ARPU metrics (Q3 earnings release / investor presentation)

In context

Jessica Fischer : Sure. So Craig, I'll start with ARPU. Broadband ARPU will improve sequentially in Q3. The use of more aggressive retention offers, as I said, lessened through 2Q and largely normalized in June. We're still feeling the impact from some of those more aggressive offers in 2Q, and we will over the course of the rest of the year, but the impact isn't building in the same way at this point. And we'll have a tailwind from the rate for the cost pass-through that's hitting in late July and early August. I understand the sensitivity and the rationale for the focus around broadband ARPU. But I remind people, we don't manage the business for product level ARPUs. Our focus is on penetration as well as connectivity ARPU and overall customer relationship ARPU excluding the programmer app allocation, both of which I think will grow in FY '26.

Verify independently

SEC filings for CHTR · Claim quote is verbatim from the 2026Q2 earnings call.