MAAT INDEX

CLAIM #17171 · Salesforce.com Inc (CRM) · 2024Q2 earnings call · Aug 30, 2023 · due Aug 30, 2026

We're going to see the impact of our price increase really hit the customer base over the next one to two to three years.

Brian Millham · COO

PENDING
graded after results covering Aug 30, 2026 are reported

How to check this claim

Look at: Revenue growth attributable to pricing uplift, as disclosed in management commentary

It came true if: Cumulative pricing-driven revenue contribution becomes material (explicitly called out by management as significant) within fiscal years FY2024-FY2026

Where: Management commentary on quarterly earnings calls (CRM) through FY2026

In context

Materne: Yeah, thanks very much. I guess, Amy, I've had a lot of questions just on the impact of the pricing actions that you all announced earlier this -- over the summer. How that -- if that had any impact on the quarter? And then how are you thinking about that in terms of the guidance for the back half of this year? Thanks. Amy Weaver: Great. Thanks for the question. So on guidance for this year, I have taken into account the pricing uplift as well as any changes from our new or opportunities around AI. I will say that neither has a significant influence on our guidance for this year. I think that those opportunities really take a while to roll through our customer base, particularly on pricing as we look to renewal. Brian, anything else you would like to add? Brian Millham: Exactly. We're going to see the impact of our price increase really hit the customer base over the next one to two to three years. So no big material change in this fiscal year. Appreciate the question, Kirk. Mike Spencer: Thanks, Kirk. Emma, next question please. Operator: Your next question comes from the line of Karl Keirstead with UBS. Your line is open. Karl Keirstead: Thanks. Maybe to Marc and/or Amy, with head count down 11% now, and as you talked about, Marc, welcoming back from our employees, do you feel like you've right-sized the head count now at the 70,000 level? Has it sort of bottomed? And if you feel like there's an opportunity for it to stabilize or start growing again, is that a signal, Marc, that you feel like your growth rate here at 11% this year is at or near a bottom? Thanks so much. Marc Benioff: Well, I think it's such a great question. It's something the management team is talking about ever

Verify independently

SEC filings for CRM · Claim quote is verbatim from the 2024Q2 earnings call.