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CLAIM #68996 · NOW (NOW) · 2025Q3 earnings call · Oct 29, 2025 · due Oct 29, 2026

As you said, the business will continue to grow in this area because we’re probably the only provider like this in the industry today.

Amit Zavery · President, CPO and COO

PENDING
graded after results covering Oct 29, 2026 are reported

In context

Amit Zavery (President and Chief Product Officer and Chief Operating Officer): Yes. So Peter, on the AI control tower, it's been one of the biggest interest from any customer we speak to because every customer, when they're thinking of AI adoption and Agentic, they're worried about control. They don't know how to manage the security. They don't know what to do with trust, safety, and regulatory requirements. The AI control tower solves that problem. As soon as we start talking to customers, it resonates instantly. That's why our business in this area and customer base grew 4x in this quarter itself; there's so much proliferation of different pieces of technologies out there in customer bases, and they need something that can control it and manage it for them. Just like we were doing that for various assets, we're doing it for AI. What we've done is integrated all the different systems out there to give full visibility and control. That resonates greatly, and that's where the growth is coming from. If you look at our risk business and security business, the AI control tower is pulling that into a lot more conversations than we would otherwise have because of our end-to-end capability around security, risk, compliance, giving you full lifecycle control and cost management around AI. We are very heterogeneous end-to-end, and that's where new use cases are emerging from, driving a lot of consumption. As you said, the business will continue to grow in this area because we’re probably the only provider like this in the industry today.

Verify independently

SEC filings for NOW · Claim quote is verbatim from the 2025Q3 earnings call.