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Consumption/usage-based pricing and licensing evolution

29 statements on the record across 6 companies, ordered by how much each has said. Every quote is verbatim from its call.

THE FIFTEEN-SECOND READ

Across the group, vendors are shifting from rigid seat or SKU based licensing toward consumption and hybrid models tied to platform usage. AVPT is moving from historical seat based licensing to a hybrid model with capacity and data volume pricing across cloud providers, framing consumption based, cost saving licensing as necessary to win, while by May 2026 it described its model as seat based for productivity and consumption based for compute [m743, m1569, m1365, m1374, m1364, m1363, m922]. DT's DPS consumption rate card, generally available since April 2024, has scaled fastest and most concretely, growing from about 200 deals and 20% of customers in Q1 2025 to 30% of customers and 50% of ARR by Q2 2025, with DPS customers still consuming at roughly twice the rate of SKU based customers as of May 2026 [m228, m229, m260, m261, m2042, m2044, m2030, m2031, m2032, m565, m564, m557]. NOW points to concrete monetization gains from its Plus SKU, over 30% price uplift and 3x larger deals since launch, plus a hybrid subscription and burn down structure for its analysis use case as of April 2025 [m404, m405, m888]. GTLB and QLYS are earlier stage, with GTLB's bring-your-own-runner consumption pricing not yet material to revenue and QLYS only beta testing its Q-Flex flexible pricing model in Q3 [m719, m2067], while CVLT has work underway without a committed delivery timeline [m613].

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DT13 statements

Benson introduced the DPS consumption-based rate card, generally available since April 2024, and said results would emerge within about 12 months. [m228, m229] By Q1 2025 Benson reported roughly 200 DPS deals closed, over 900 DPS customers, over 20% of customers and over 40% of ARR, with expected NRR contribution over time. [m260, m261] By Q2 2025 McConnell and Benson said DPS outpaced expectations at 30% of customers and 50% of ARR since its April 2024 launch, with 250 deals closed, higher expansion rates, and DPS customers using twice the capabilities and consuming at twice the rate of SKU based customers. [m2042, m2044, m2030, m2031, m2032] By May 2026 McConnell said DPS resolved prior constraints from the legacy SKU based contracting model, broadening the sales motion toward end-to-end and cloud/AI native observability, while Benson confirmed DPS customers still adopt roughly twice the capabilities and consume at nearly twice the growth rate of SKU based customers. [m565, m564, m557]

Show the 13 verbatim statements
#m228 · 2024-11-02 · Jim Benson · STATED

The DPS contracting vehicle provides full access to the platform with a unified rate card for all our capabilities instead of purchasing on a SKU basis. You commit a dollar amount for a term and draw down based on consumption against this rate card, allowing you to utilize all platform capabilities.

#m229 · 2024-11-02 · Jim Benson · STATED · by within about a 12-month period

We are still in the early stages of this, as it has been generally available since April. Expect to start seeing results within about a 12-month period.

#m260 · 2025-05-02 · Jim Benson · STATED

Our DPS licensing model continues to see strong traction. We closed roughly 200 DPS deals globally in Q1, bringing total DPS customers to over 900, representing more than 20% of our customer base and over 40% of our ARR.

#m261 · 2025-05-02 · Jim Benson · STATED · by over time

As we have shared in the past, we believe our simplified cross-platform DPS licensing model will further contribute to NRR over time as customers can immediately access newer solutions, encounter less friction in the buying process, and enjoy more flexible, predictable, and transparent pricing, all of which should lead to more consumption of capabilities on the platform and deliver more business value to customers.

#m2044 · 2025-08-02 · Jim Benson · STATED

It's a great question. And the answer is that we have higher expansion rates for DPS customers than non-DPS customers.

#m2042 · 2025-08-02 · Rick McConnell · STATED · by eighteen months since April launch

DPS continues to outpace expectations, to be honest. We have 30% of our customers, 50% ARR now on DPS. We launched it just in April of last year.

#m2043 · 2025-08-02 · Rick McConnell · STATED

It gives customers much more flexibility to deploy more capabilities more rapidly and consume faster with less friction.

#m2030 · 2025-08-02 · Jim Benson · STATED

Our DPS licensing model is rapidly gaining traction. We closed roughly 250 DPS deals globally in Q2. Total DPS customers now represent nearly 30% of our customer base and 50% of our ARR.

#m2031 · 2025-08-02 · Jim Benson · STATED

We believe DPS customers with full access to our platform will trial more platform capabilities and adopt DynaTrace more broadly within their IT environments. This should lead to faster consumption, possibly an earlier expansion, and a future net retention rate accretion.

#m2032 · 2025-08-02 · Jim Benson · STATED

And we're seeing early signs of this playing out with DPS customers leveraging twice the amount of capabilities and growing consumption at two times the rate compared to our SKU-based customers.

#m565 · 2026-05-02 · Rick McConnell · STATED

On the DPS front, I think the main learning was that we were constraining our customers, and this is now dating back a few years ago to our legacy pricing model, where we were constraining our customers in growing based on a legacy pricing model that forced separate contracting across all the individual modules, and it wasn't providing them access with the comprehensive platform.

#m564 · 2026-05-02 · Rick McConnell · STATED

The result of this is a sales motion that's expanded quite broadly over these last couple of years to be more focused on end-to-end observability, more focused on cloud and AI native, which is a strong and emerging area of growth for us.

#m557 · 2026-05-02 · James Martin Benson · STATED

DPS customers with full access to all our platform capabilities adopt roughly twice the number of capabilities than those on a SKU-based model. They also consume at a much faster pace with consumption growth rates nearly twice those on a SKU-based model.

AVPT7 statements

Caci framed NRR growth as customers consuming more products across the platform, not deeper use of a single product. [m743] Jiang said agentic AI would drive continued growth in both seat counts and compute consumption, calling it a coming opportunity. [m1569] Jiang later said AVPT is moving from historical seat-based licensing toward a hybrid model with capacity-based and data volume pricing, and confirmed capacity-based licensing already exists for migration, IaaS and PaaS data protection and governance, extending into Azure, GCP and AWS compute, alongside bundle offerings building on the Control and Resilience packages. [m1365, m1374, m1364] Jiang said winners in the market must offer consumption-based, cost-saving licensing on a true platform, and by May 2026 described AVPT's licensing as following market norms, seat-based for productivity products and consumption-based for compute. [m1363, m922]

Show the 7 verbatim statements
#m743 · 2025-02-27 · Jim Caci · STATED

The big driver for us when we think about NRR is really customers consuming more and more of the platform, which is really them consuming additional products more so than more of any one product.

#m1569 · 2025-11-06 · Tianyi Jiang · STATED

So full-on licensing of this AI agents to us actually come across this continuation of seat counts as well as compute consumption will continue to increase. So that's actually a massive coming opportunity when it comes to agentic AI deployments.

#m1365 · 2026-02-26 · Tianyi Jiang · STATED

And while we have historically licensed by seat count, we anticipate moving towards a hybrid model that incorporates capacity-based and data volume pricing, especially as AI enhances productivity but retains user-driven workflows.

#m1374 · 2026-02-26 · Tianyi Jiang · STATED

So today, we already have capacity-based licensing across products like migration, and also IaaS and PaaS data protection and governance. So we have extended very much into the compute infrastructure, not only just productivity workloads—that is, Office Cloud and Google Workspace—but the compute side, which is Azure, GCP, and AWS.

#m1364 · 2026-02-26 · Tianyi Jiang · STATED

As technology evolves, we are enhancing our go-to-market strategy to prioritize bundle offerings, building on last year's successful launch of our Control and Resilience packages.

#m1363 · 2026-02-26 · Tianyi Jiang · STATED

we believe the winners will offer the market two things: a true platform offering that provides pricing flexibility and ultimately leans on consumption-based and cost-saving-focused licenses, and end-to-end vertical organic integration ranging from development to go-to-market to best-in-class cloud ops and security to continuous enhancements and improvements.

#m922 · 2026-05-08 · Tianyi Jiang · STATED

In terms of licensing, we follow the market makers. In the productivity side, whether it's Office Cloud or Google Workspace, it's very much the whole market is seat-based licensing. On the compute side, whether it's GCP, whether it's Azure, whether it's AWS, that's very much consumption-based.

GTLB4 statements

Sijbrandij said GitLab offers consumption pricing via bring-your-own runners for CI/CD, but noted it is not yet a material part of revenue. [m719] Staples said Premium and Ultimate customers now get Duo Chat and Code Suggestions, with Duo Enterprise newly available to Premium customers. [m941] Staples said this more flexible packaging lowers adoption barriers and expands the serviceable market, expecting to unlock more Duo adoption in coming quarters. [m942]

Show the 4 verbatim statements
#m719 · 2024-12-05 · Sid Sijbrandij · STATED

So GitLab does have consumption pricing for that. For us, it's not a material part of our revenue yet. We do allow people to bring their own runners, so to bring their own compute to bear for CI and CD.

#m707 · 2024-12-05 · Brian Robbins · STATED · by FY2025

Additionally, in April last year, we raised the price of our Premium tier for the first time in five years. Thus far, customer behavior has been in line with our expectations, and we expect to be $10 million to $20 million of incremental revenue in FY'25.

#m941 · 2026-03-03 · William Staples · STATED

Customers who use our Premium and Ultimate tiers now have access to both Duo Chat and Code Suggestions. In addition, GitLab Duo Enterprise is now available for GitLab Premium customers.

#m942 · 2026-03-03 · William Staples · STATED · by coming quarters

By lowering barriers to adoption and expanding the serviceable market with more flexible packaging, we believe we will be able to unlock more Duo adoption in coming quarters.

NOW3 statements

Mastantuono reported the Plus SKU delivered over 30% price uplift over Pro and more than 3x larger average deal size since launch, as of Q2 2024. [m404] Mastantuono noted NowAssist co-generation appeared in over 70% of Gen AI deals in the same Q2 2024 update. [m405] Zavery described a hybrid pricing structure for the analysis use case, where customers buy a subscription and burn it down per call, as of April 2025. [m888]

Show the 3 verbatim statements
#m404 · 2024-07-24 · Gina Mastantuono · STATED

Our Plus SKU saw more than a 30% price uplift over Pro in Q2. Furthermore, since launch, we're seeing a greater than 3x increase in average deal size versus the comparable Pro upgrade.

#m405 · 2024-07-24 · Gina Mastantuono · STATED

NowAssist co-generation capabilities within creative workflows remain a powerful productivity tool of choice as well, appearing in over 70% of our Gen AI deals.

#m888 · 2025-04-23 · Amit Zavery · STATED

the way we sell that today is in a hybrid kind of pricing structure. You buy a subscription to our analysis use case usage, and then you burn it down based on the number of calls you make.

CVLT1 statement

CEO Sanjay Mirchandani said CVLT has work underway to make it easier for customers to consume additional services and capabilities alongside the core offering. [m613] Mirchandani declined to give full details, framing this as an open, in progress initiative rather than a committed delivery date. [m613]

Show the 1 verbatim statement
#m613 · 2026-07-28 · Sanjay Mirchandani · STATED

Junaid, great question. Without giving too much away, we have a lot of work underway to make it super easy for customers to consume additional services and capabilities as they receive the core.

QLYS1 statement

QLYS beta tested Q-Flex, a flexible platform pricing model, in Q3 to accelerate customer adoption of the Qualys Enterprise TruRisk platform. [m2067]

Show the 1 verbatim statement
#m2067 · 2025-11-04 · Sumedh Thakar · STATED

Our flexible platform pricing model, Q-Flex, contributes to our platform growth efforts. We beta tested Q-Flex in Q3 to accelerate customer adoption of the Qualys Enterprise TruRisk platform.

OPEN is an unresolved commitment on the clock; STATED is on the record without a checkable bar and is never counted or scored. Method: methodology.